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I've moved properties since setting up an energy account with you, how can I change this?
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My phone number or email address have changed, how do I update this on my Zembl account?
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What personal details must I provide to get an energy tender?
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I've not yet received my welcome pack/bills from my new retailer, why is this?
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If there is a fault will it be handled differently if I change energy retailers?
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I'm no longer looking after the energy for the property, what should I do?
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I need to update my payment details or set up a direct debit?
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I need to file a complaint regarding an existing account, how do I do this?