How do I access the portal?
Within 5 working days of becoming a Zembl customer you’ll receive an email containing a link to activate your portal access. Once activated, you can set an password and login.
I didn't receive my welcome email. What should I do?
Please check your spam or junk folder. If it's not there, contact our dedicated Customer Success Team on 1300 957 721 or dedicatedsupport@zembl.com.au for assistance.
Can I reset my password?
Yes. Click on the "Forgot your password?" link on the login page and follow the prompts to reset your password.
Can I view multiple ABNs or sites with
one login?
Yes. The portal allows you to access multiple ABNs or sites under a single login. Should you wish to add further ABNs or sites within your login, please contact the Zembl Customer Success team.
Does the portal work on all browsers?
The portal officially supports the majority of commonly used web browsers including Chrome, Edge, Safari and Firefox.
Can I access the portal from my phone or tablet?
Not yet, for now you can access the portal from a desktop or laptop.
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