What if I encounter technical issues or errors?
Please take note of the error code/message, clear cache, try
another browser, and if it persists, contact Customer Success with
details and screenshots.
Who do I contact for assistance with the portal?
For any support needs, please contact our dedicated Customer
Success Team on 1300 957 721.
Is there in-portal help available?
Currently, support is provided via phone and the user guide PDF only. In-portal help features are planned for future releases. Watch this space.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article